LADOT Privacy Policy

The City of Los Angeles Department of Transportation (LADOT) recognizes that maintaining the privacy of its passengers’ information is crucial to maintaining your continued use of its services. LADOT has developed and will strictly adhere to this privacy policy for the collection, use and disclosure of the personal information you provide to us.

Personal information that will be collected as a result of your request to be emailed or texted service updates will be limited to your address, telephone number, mailing address and email address.

At no time will LADOT use your personal information for any other purpose than the purposes specified below without first obtaining your written consent.

By providing LADOT with the above information, you agree that your personal information will be used for these purposes by LADOT:

  • To communicate with you about the LA Express Park™ project
  • To improve LA Express Park™ services
  • To comply with legal and regulatory requirements

At no time will LADOT provide or sell your information to sources not connected with providing LADOT information to you.


All personal information collected by LADOT will be protected against loss, theft and unauthorized access using appropriate safeguards. LADOT will only retain personal information for as long as it is required or until such time as you determine you no longer wish to be provided with information regarding LA Express Park™ services. LADOT will delete information from its records when the information is no longer required or when you direct us in writing to remove your name from our databases.

Questions and Comments

LADOT is committed to adhering to this policy and to protecting the privacy of its passengers. LADOT welcomes your questions and comments:

Los Angeles, California 90012